• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Stop wasting time looking for files and revisions. Connect your Gmail, DriveDropbox, and Slack accounts and in less than 2 minutes, Dokkio will automatically organize all your file attachments. Learn more and claim your free account.


Windows 7 Help

Page history last edited by Donald Achim 9 years, 9 months ago

   How to Use Windows Explorer in Windows 7


In Windows 7, use Windows Explorer to discover what your computer has to offer. With Windows Explorer, you can navigate through Windows 7 libraries and folders, preview content details, and use keywords to search for specific documents. Here's a look at the Libraries folder:


Useful Windows 7 Keyboard Shortcuts


Using keyboard shortcuts while working in Windows 7 minimizes keystrokes and saves time. Many of the following shortcuts work in any Windows 7 program or document, although a few apply only to specific circumstances, as noted:




Selects all text or objects in a document or window


Copies the selected text or objects to the Clipboard


Cuts (removes) the selected text or objects to the Clipboard


Pastes text or objects from the Clipboard to the cursor location


Undoes the most recent action


Saves the current document

Win (the Windows logo key)

Opens the Start menu


Displays the desktop (minimizes all windows); repeat keystroke to restore open windows


Opens Windows Explorer on the Computer


Displays desktop gadgets on top of open windows


Opens the Windows Mobility Center on laptops

Win+Tab or Alt+Tab

Switch between open applications


Display window full-screen (not all applications)


New in Windows 7 — For XP or Vista Users


If you're upgrading to Windows 7 from Windows XP or Windows Vista, you'll find pleasant improvements with the new features in Windows 7. Here’s how those new features stand out in Windows 7:

  • Search the Start menu: XP users have to hunt for programs on the Start menu. Windows 7 improves upon Vista’s feature for typing into the Start search box what you want to open (program or document name or content). Opening anything could hardly be faster or easier.
  • Taskbar icons: You can now start a program that is pinned to the taskbar (always there). Taskbar icons indicate the number of windows open in a program and the progress in its background activities.
  • Jump lists: With a right-click or click and drag, taskbar icons display lists of recently opened documents and shortcuts to common tasks for that program, such as creating a new document or playing all your music.
  • Fewer UAC alerts: User Account Control security alerts occur much less often than in Vista but still provide essential security from programs you don’t intend to run.
  • Action Center: Security and maintenance alerts appear in the Action Center, making it easier for you to assess your computer’s condition and take appropriate action.
  • Aero Peek: Open windows turn transparent with Aero Peek so that you see through to the desktop, gadgets, and other windows that you might want to switch to (with Alt+Tab).
  • Themes with automatic background changes: Instead of having one static background picture on your desktop, you can use themes to change the picture regularly in a new kind of slideshow on the desktop.
  • Calculator history: Like the paper tape of old, the new calculator displays each of the steps you take in a calculation, and you can copy this history for pasting elsewhere.
  • Device Stage: Devices such as printers and flash drives can display more detailed information and options than ever before.
  • Improved Backup: Windows 7 provides a built-in backup program that can automatically backup your most important documents or your entire computer to a flash drive or portable hard drive.


Set Up Windows 7 and Protect against Viruses and Spyware


Here are some Windows 7 setup tasks to complete immediately to make your computer more effective to use and safeguard against viruses and spyware:

  • Show filename extensions. Windows 7, by default, hides the filename extension — that’s the last (usually three) characters at the end of each file’s name. This extension dictates how Windows treats the file and is a key piece of information that can help you identify and avoid viruses. So set up Windows 7 to show the filename extensions.
  • Create a password reset disc. If you have a password on your Windows account, drop everything and go make a Password Reset Disc so that you can regain access if you forget your password.
  • Protect your PC from scumware and spyware. Use PC Safeguard to clean up after computer users who install smiley face programs and other spy-versus-spy scumware.
  • Clear out any messages in the Action Center. Click the flag in the Windows 7 notification area, next to the clock. Then choose Open Action Center from the resulting menu. The Action Center lists the tasks that Windows 7 wants you to take care of, and you can do so one by one.
  • Turn off Automatic Updates. Let Windows 7 tell you when updates are available, but don’t download or install them until you’re good and ready.
  • Get the rest of what you paid for — Windows Live Essentials. Microsoft tore four major applications from Windows 7 and put them on the Internet; you have to download and install them. If you use instant messaging, download Windows Live Messenger. If you want to put mail on your PC and you didn’t buy Outlook, download Windows Live Mail. Windows Live Photo Gallery has a few features that make it better than Google Picasa, but if you already know Picasa, stick with it.

How to Find Vista or XP Items in Windows 7


In Windows 7, you may find that the Windows Vista and Windows XP features you know and love have moved or changed. If you’re going from Windows XP straight to Windows 7, here’s what changed:

  • The menus disappeared! Windows 7 doesn’t show the menus (File, Edit, View, Tools, or Help) in Windows Explorer or Internet Explorer. To bring them back, press the Alt key. And instead of the menus in Paint or WordPad, you get a Ribbon, and that’s it.
  • The Up navigation button disappeared, too. When you went spelunking through Windows XP folders, you could always click the Up button to move up one level. Windows 7 doesn’t have an Up button. Instead, you can usually click the appropriate right arrow or down arrow to wade through a bunch of folders.
  • You can’t pick your photos. The Windows XP Photo Import Wizard lets you choose the photos you wanted to import from your camera by selecting little check boxes next to each photo. Windows Live Photo Gallery doesn’t have anything like that.
  • Finding your computer’s IP address is difficult. In Windows XP, you could easily find the 192.168.xxx.xxx number providing that your PC got hooked up to the network. In Windows 7, you have to click the Network icon (down near the clock), choose Open Network and Sharing Center, and click the Change Adapter Settings link. Right-click the adapter, choose Status, and then click Advanced.

If you’re jumping from Vista to Windows 7, keep these guidelines in mind:

  • Workgroups don’t mean squat. In Windows XP or Vista, you gave your network a name — a “Workgroup” name. Windows 7 still has workgroups, but they don’t mean much. Instead, Windows 7 offers the powerful HomeGroups sharing method.
  • Internet Explorer downloads moved. In Windows 7, to see your Downloads folder, choose Start, click your name, and double-click Downloads.
  • The wizards disappeared. If you go looking for your favorite Windows XP or Vista wizard, chances are very good that you won’t find it: Wizards have fallen out of favor. When in doubt, start with the Windows 7 Action Center by clicking the little flag down near the clock.
  • The Reliability Monitor remains, although Microsoft moved it to an obscure link in the Windows 7 Action Center.

How to Cure Common Windows 7 Problems


Here are the five most common problems that Windows 7 users face — from missing files and cursors to bad Internet connections — and how to fix each one:

  • Cursor doesn’t show or move. If no mouse cursor appears on the screen or the cursor doesn’t move no matter how much you move the mouse, shut down Windows 7, make sure that the mouse is plugged in, and restart the computer. If that doesn’t work, flip the mouse over and use your fingernail to scrape off built-up gunk, and wipe off the laser hatch with a Q-tip dipped in isopropyl alcohol. If the cursor still doesn’t move, get a new mouse. (Mice are cheap.)
  • Internet service is interrupted. If you suddenly can’t access your e-mail or get on the Web even though you could get to it yesterday and you haven’t changed a single thing, chill. Chances are good that nothing is wrong with Windows 7 but that your Internet service provider (the place your computer connects to) is having problems. Come back in a few hours. Don’t change your settings in Windows 7.
  • A file is lost on the computer. If you can’t find a file that was sitting around yesterday, chances are good that either it’s in the Recycle Bin or you dragged it somewhere weird. Double-click the Recycle Bin icon. If your file is there, double-click it and then click Restore. If your file isn’t there, click Start, type anything you can remember about the file into the Start Search box, and press Enter.
  • Hardware installation isn’t working. If you spend the money to buy an expensive piece of hardware — a new video card, a second hard drive, a fancy force-feedback mouse, or a different cable modem — spend a little more money and have the retailer install it. Life’s too short.
  • Computer user’s nerves are frazzled. If the stupid computer won’t work right, turn it off. Go read a book or watch a movie. Get some sleep. Come back when you’re not so tied up in knots. Few pursuits in the history of humanity are as frustrating as trying to get a recalcitrant computer to behave itself.

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With Windows 7, you've got new choices for how to use e‑mail—along with some changes from what you might be used to in Windows Vista or Windows XP.

Windows Live Mail puts all your e‑mail in one place.

Looking for Windows Mail or Outlook Express?

Windows Mail and Outlook Express aren't included in Windows 7. To use your e‑mail, you'll need to install a new program. You can download Windows Live Mail for free (if it's not already installed on your PC), or you can get a program from another company.

Once your new program is up and running, you'll be able to import your e‑mail into it.

If you've just upgraded to Windows 7 and can't find your e‑mail, don't worry—it's not lost. How you retrieve it will depend on the type of installation you've done:

What is Windows Live Mail?

Windows Live Mail is a desktop program with some great new ways to manage your e‑mail. It's part of Windows Live Essentials, a free download that also includes Messenger, Photo Gallery, Movie Maker, and other software that helps you do more with Windows 7.

With Windows Live Mail, you can read and reply to your e‑mail even when you're offline. When you're back online, new e‑mail messages will download to your PC, and any messages in your outbox will be sent.

All your accounts in one place

Windows Live Mail puts the e‑mail accounts you choose—like Hotmail, Gmail, or Yahoo! Mail—in one program, so you can get all your e‑mail messages in one place on your desktop. And if you're also using the online services of Windows Live, your calendars and contacts will stay in sync between your PC and the web.

Simple to send photos

With Windows Live Mail, you can send lots of photos without clogging up your friends' inboxes. Instead of giant image files, you send thumbnails of photos that are stored online in Windows Live. Your friends can then click the thumbnails to get the high-resolution versions.


Helpful PC Hints


Here are some essential tips for working with your PC. Keeping your PC in good working order prolongs its life and prevents you from losing important data.

  • The Help key in Windows and in most other programs is F1.
  • Always save your stuff. Save when you first create something, save as you go along, save when you stand up to take a break, and save before you quit your programs.
  • Delete only the files or folders that you created yourself.
  • You can delete a shortcut file; doing so doesn’t delete the original.
  • When you mess up, immediately press Ctrl+Z, the Undo keyboard command. That should rectify whatever transgression you just committed.
  • Always unplug the computer console before you open it.
  • You can connect and disconnect USB devices to and from the computer while the computer or the device is on.
  • Get used to working with the mouse by playing computer games, especially card games.
  • The best gift you can buy your PC is more memory.
  • Remember to properly eject and safely remove any removable media in Windows; don’t just yank something out of your PC.
  • The key to understanding software is to know what a file is.
  • When e-mailing a graphical image, be sure to save or convert the image into either the JPG or PNG file format.


Windows Mail: Setting up an account from start to finish


Setting up your e‑mail is a bit like setting up a new computer: You do it only once. After you configure your e‑mail accounts in Windows Mail, you never have to hassle with it again—unless, of course, you open a new e‑mail account.

Windows Mail allows you to send and receive messages from multiple e‑mail accounts. You can set up Windows Mail to work with many types of providers, from the biggest, most popular e‑mail services all the way down to the smallest Internet service provider (ISP).

Managing multiple e‑mail accounts is simplified because each account in Windows Mail is organized in its own folder. You can check for messages from all your e‑mail accounts at once by clicking a single button. But first, you'll need to set up each e‑mail account one at a time in Windows Mail.


Picture of the Internet Accounts screen in Windows MailYou can add multiple e‑mail accounts in Windows Mail, and send and receive e‑mail for all of them from one location


Don’t be confused


Before you set up Windows Mail, start by collecting the following information for each e‑mail account. You will need to enter this information during the setup process:

  • Your e‑mail address and password.

  • The type of e‑mail server your e‑mail service uses.

  • The address of the incoming and outgoing e‑mail servers used by your e‑mail provider.

Most people know their e‑mail addresses and passwords, but many people get confused when asked to enter information about e‑mail servers. This is easiest if you gather some basic information from your e‑mail provider before you begin adding accounts in Windows Mail.


E‑mail server types


Windows Mail supports three types of e‑mail servers. You don’t need to understand the details about these server types; you just need to find out which one your e‑mail service uses both for incoming and outgoing e‑mail:

  • Post Office Protocol 3 (POP3) servers. Most e‑mail services and ISPs use this type of server, especially for personal e‑mail accounts. They hold incoming e‑mail messages until you check your e‑mail, at which point they're transferred to your computer. Messages are typically deleted from the server when you check your e‑mail.

  • Internet Message Access Protocol (IMAP) servers. These servers let you work with e‑mail messages without downloading them to your computer first. You can preview, delete, and organize messages directly on the e‑mail server. Copies are stored on the server until you delete them. IMAP is commonly used for business e‑mail accounts.

  • Simple Mail Transfer Protocol (SMTP) servers. This outgoing mail server handles the sending of your e‑mail messages to the Internet. An SMTP server handles only the outgoing e‑mail, and is used in conjunction with a POP3 or IMAP incoming e‑mail server.


Incoming and outgoing e‑mail servers


Once you know the type of e‑mail server used by each of your e‑mail accounts, you must find out the address of its incoming and outgoing e‑mail servers. During the setup process, Windows Mail requires you to enter the address of each e‑mail server. There are only two types of incoming servers to choose from: POP3 or IMAP.


Picture of the screen to set up e‑mail servers in Windows Mail
Before you set up an e‑mail account in Windows Mail, you need to know the address of the incoming and outgoing e‑mail servers used by your e‑mail provider

POP3 is by far the most common type of incoming e‑mail server for personal e‑mail accounts. And SMTP is the only type of outgoing e‑mail server that works with Windows Mail, so you normally don’t even need to check the outgoing server type with your e‑mail provider. Practically all personal e‑mail accounts—with the exception of web-based e‑mail—use an SMTP server for outgoing e‑mail.

E‑mail server addresses usually have the same format. Most ISPs (named “myisp” in this example) have server addresses like this:

  • Incoming server: pop.myisp.com (or imap.myisp.com, if they use an IMAP server)

  • Outgoing server: smtp.myisp.com

You can usually substitute the name of your ISP in place of myisp in the example above. If this doesn’t work, check with your ISP. Questions about e‑mail server addresses are among the most common inquiries e‑mail providers get, so they usually have this information posted in the support section of their websites.

Here are server addresses for some of the most popular e‑mail services:

  • Yahoo!: pop.mail.yahoo.com (incoming) and smtp.mail.yahoo.com (outgoing)

  • AOL: imap.aol.com (incoming) and smtp.aol.com (outgoing)

  • Gmail: pop.gmail.com (incoming) and smtp.gmail.com (outgoing)

Finally, you must know whether your outgoing e‑mail server requires authentication, since there is a check box for this when you set up a new e‑mail account in Windows Mail. If you can’t find out the answer from your e‑mail provider, try sending a test message with the check box selected and another one with the check box cleared, to see which works.



Some e‑mail services, such as Yahoo! Mail, require a premium subscription for POP3 access.


Web-based e‑mail and Windows Live Mail

Many people want to know if they can send and receive Windows Live Hotmail in Windows Mail. The answer is no—Windows Mail does not support the HTTP servers used by Hotmail and other web-based e‑mail services.

However, you can set up Hotmail and other web-based e‑mail accounts to work with Windows Live Mail. This allows you to store and read Hotmail messages even when you are not connected to the Internet.

Windows Live Mail includes the familiar features of Windows Mail, the mail program included in Windows Vista, plus new features such as the ability to automatically enter the correct settings for e‑mail servers used by popular e‑mail services, including Windows Live Hotmail, Yahoo!, AOL, and Gmail.

Windows Live Mail also works with e‑mail services from other e‑mail providers and ISPs, although you will have to configure those accounts manually.

To download Windows Live Mail, go to the Windows Live Mail website.


Step by step

Once you have collected the required information for each e‑mail account, you can start setting up Windows Mail. Here’s how to add an e mail account in Windows Mail:

  1. Open Windows Mail by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Mail.

  2. Click the Tools menu, and then click Accounts.

  3. Click Add.


    Picture of the Select Account Type screen in Windows Mail 
  4. After you click Add on the Internet Accounts screen, Windows Mail will ask what type of account you want to add
  5. Click E‑mail Account, click Next, and then follow the instructions.

After you are done entering all the information for one e‑mail account, repeat the process for each e‑mail account you want to set up.




During setup, you'll be asked to pick a display name. You might want to enter your actual name here rather than your e‑mail address, since this is the name that recipients will see when you send them an e‑mail message.


Read newsgroups too


Windows Mail allows you to do more than send e‑mail. You can also read newsgroups in Windows Mail. Newsgroups are Internet discussion forums where groups of users with common interests gather to talk about everything from software to comic books to politics.

Unlike e‑mail messages, which are visible only to the sender and specified recipients, newsgroup messages can be read by anyone who views the group that they're posted in. Newsgroups are international in scope, with participants from all corners of the Internet.

Before you can view messages in a newsgroup, you'll need a newsreader program, such as Windows Mail. For more information on how to read newsgroups with Windows Mail, see Subscribe to a newsgroup.





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